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Outsourced Customer Support Services Testimonials

OUR Clients

What a customer says about your products speaks more volumes than any corporate-written speech could. Here are some of the things our clients say about Line One!

WHAT PEOPLE SAY

Radka Poliakova, Manager

PACE IL

PACE Independent Living has worked together with Line One since 2018. We have built a very solid  working relationship. PACE provides 24/7/365 support services to people with disabilities so they can live their lives. Line One’s services are critical to PACE’s operations, providing primarily after hours emergency on call services and after hours scheduling support. Line One’s agents have demonstrated a high level of knowledge and professionalism in supporting PACE’s clients and staff.

Greg Paul, VP Operations

Lube City Corp

We have been using Line One for our customer service needs since early 2015 and have been very impressed. Agents are able to promptly assist with basic pricing and location requests as well as directing the caller back to us for anything vehicle specific.  It is great to have 24 hour access for our customers while delivering excellent customer service.

David Mills, President & Owner - ELPRO Elevators & Lifts

I have used Line One ... for both our emergency on call as well as our general answering service and am very happy with them.  They provide 24/7 service and there is always a friendly agent ready to help our callers.  Fast, friendly service – that’s Line One

City Skyline

Chris, ABC Communications

“We have been using Line One for over a decade for our technical support needs and have been very impressed. We have a diverse set of connectivity products with complicated support procedures and they have been able to adapt to our needs and deliver excellent customer service.”

City Skyline

Chrystelle, Recreational Vehicle Manufacturing

Line Once Contact Centres Inc is a highly flexible team. ...what really differentiates their team is their open and honest communication with us. There’s no beating around the bush when it comes to addressing issues because their team always dwells on finding the best solutions — that’s really their strong suit.

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